dealingparentbook-21dealingparentbook

Dealing with Difficult Parents

by MaryAnn Brittingham

TABLE OF CONTENTS

  • ASSESSING YOUR PARENT CONTACTS
  • DEVELOPING A POSITIVE ATTITUDE TOWARD PARENTS
  • EDUCATORS’ OBSTACLES
  • PARENT OBSTACLES
  • REASONS PARENTS MAY GET ANGRY
  • PARENTING STYLES
  • WHEN UNDER ATTACK
  • DISARM CRITICISM
  • REFOCUS COMMENTS
  • POSITIVE COMMUNICATION
  • POSITIVE CALL TRACKER
  • YOUR OWN CHILD TEST
  • DOCUMENTATION
  • STEPS TO MAKING AN INITIAL PHONE CALL
  • WORKSHEET FOR INITIAL PHONE CALL
  • CONFLICT CYCLE
  • PERCEPTIONS
  • WHAT IS ANGER?
  • WHAT IS UNDER ANGER?
  • EFFECTIVE LISTENING SKILLS
  • DEVELOP YOUR COMMUNICATION SKILLS
  • PRACTICE VALIDATING
  • MORE TIPS ON BECOMING A BETTER LISTENER
  • DIRTY DOZEN
  • TIPS TO REMEMBER
  • THINGS TO DO DURING A PARENT CONFERENCE
  • THINGS NOT TO DO
  • PROBLEM SOLVING CONFERENCE SHEET
  • PARENT CONFERENCE RECORD
  • HOW TO END A CONFERENCE

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